Privacy Policy
We understand the importance of privacy to our customers and
visitors to our web sites. Our policy is to treat what we learn about our
customers as confidential. For example, we will not give or sell
confidential or Personal Information (as described below) about our
customer to any third party not affiliated with their transaction, except
as required by law or as necessary to provide our services to the
customer.
We collect and store information about every order we handle so that
we can efficiently provide the order delivery services demanded by
our customers. We use information about our customers and their
shopping activity to provide or enhance the services we make
available to our customers, communicate with our customers about
additional services they may find of value, satisfy our legitimate
business interests (including performing trend analysis and market
studies), set prices, establish credit, accomplish the billing function,
and comply with government regulations.
As we collect and use information about our customers, we may
contract with vendors to assist us in processing that information for
those purposes listed in the previous paragraph. These vendors are
required to maintain the confidentiality of the information and are
restricted from using the information for any other purpose.
Some of the information collected by Crystal Trades is data which
relates to an identifiable person ("Personal Information"). Examples
of Personal Information are names, addresses, e-mail addresses,
credit card numbers and telephone numbers. We never sell
information to third parties that could be used to specifically identify
an individual customer or group of customers. Anonymized data, with
all names, addresses and other Personal Information removed, may
be shared with third parties. Finally, we do provide Personal
Information to government agencies as required by law or regulation.
In addition to the uses of the information described in the
paragraphs above, we collect telephone numbers and e-mail
addresses in the event that we have to contact the customer, or the
shipment recipient or addressee, to resolve a question or provide
shipment status information.
Shipment Information
Information, including Personal Information, provided as part of a
shipping transaction represents a record of that business
transaction and cannot be altered after the transaction is complete.
Although our shipping vendor makes reasonable efforts to limit
access to their facilities and vehicles to authorized personnel, we are
not responsible for maintaining the confidentiality of information that
is printed and placed in plain view on a package or letter.
Security and Integrity of Information
We treat our data as assets that must be protected against loss and
unauthorized access. We employ information security techniques to
appropriately protect confidential information from unauthorized
access by users inside and outside the company. Access to
customer information is limited to those employees who have a
legitimate business need for that information.
Crystal Trades Web Sites, and their supporting systems, employ
generally accepted information security techniques such as firewalls,
access control procedures and cryptography to appropriately protect
confidential information from unauthorized access.
Retention of Customer Information
We retain information, including Personal Information, about
customers as necessary for business purposes and as required by
government regulation. For example, we retain information about
packages, including names and addresses, so that we can provide
proof of delivery information and to process claim requests. We
carefully dispose of records and delete information when retention
periods expire.
Customers are Responsible for Protecting Information and Systems
on Their Premises
Crystal Trades Web Sites
The following paragraphs describe our commitment to the protection
of Personal Information as it applies to the Crystal Trades Web Sites.
Users can visit most areas of the Crystal Trades Web Sites without
revealing who they are or providing any information about
themselves. However, some of our interactive services require that
users identify themselves in order to enable the interactive function.
We may ask users to provide some Personal Information in these
situations.
Links to Other Sites
Crystal Trades provides links to external sites as a convenience to
the user. The inclusion of any link does not imply Crystal Trades
endorsement of the external site company, its web site, or the
products and services it promotes and sells. Crystal Trades is not
responsible for the privacy practices or the content of such web sites.
Cookies
Cookies are small text files that a web site can send to a user's
browser for storage on the hard drive. Cookies can make use of the
web easier by saving and administering status, application,
preferences and other user information. Most browsers are initially
set to accept cookies but users can change the setting to refuse
cookies or to be alerted when cookies are being sent. For
instructions on how to change cookie settings, look in the Help menu
on your Internet browser.
We use cookies (sometimes in conjunction with other technology) (i)
to keep track of and administer customer status, preferences,
business information and other information provided by a user, (ii)
for security purposes, and (iii) to understand visitor usage of the
Crystal Trades Web Sites on an anonymous basis.
Other than cookies used in connection with registered users of a
Crystal Trades Web Site or used to transfer information from one
application to another on one or more of the Crystal Trades Web
Sites, information collected by cookies used in connection with the
Crystal Trades Web Sites is not used by Crystal Trades to identify an
individual. Crystal Trades cookies are placed every time a user logs
in and are available for that session only. Cookies used to transfer
information from one application to another are available only in the
session of that transfer. Other cookies are stored indefinitely on
users' hard drives.
Web Surveys
From time to time, we include survey forms on the Crystal Trades
Web Sites asking users for contact and demographic information
(such as postal code, age or size of company). We use the
responses from the surveys to better understand our customers'
needs and to create web sites that respond to their interests.
Customers may opt-out of participating in follow-up surveys. Crystal
Trades will not disclose survey response information to companies
or individuals outside Crystal Trades with two exceptions:
1. Anonymized data, with all names, addresses and other
personally identifiable information removed.
2. To vendors who are required to maintain the confidentiality of
the information and are restricted from using the information for any
purpose other than helping to provide services to Crystal Trades or
Crystal Trades customers.
IP Addresses
Crystal Trades Web Sites collect IP addresses for system
administration, security, and statistical analysis purposes. An IP
address is a number that is automatically assigned to a computer
whenever it is connected to the Internet. We log these addresses
and analyze them to understand where requests originate so that we
can provide the most efficient service, enhance security, ensure
appropriate usage and produce traffic volume statistics.
We understand the importance of privacy to our customers and
visitors to our web sites. Our policy is to treat what we learn about our
customers as confidential. For example, we will not give or sell
confidential or Personal Information (as described below) about our
customer to any third party not affiliated with their transaction, except
as required by law or as necessary to provide our services to the
customer.
We collect and store information about every order we handle so that
we can efficiently provide the order delivery services demanded by
our customers. We use information about our customers and their
shopping activity to provide or enhance the services we make
available to our customers, communicate with our customers about
additional services they may find of value, satisfy our legitimate
business interests (including performing trend analysis and market
studies), set prices, establish credit, accomplish the billing function,
and comply with government regulations.
As we collect and use information about our customers, we may
contract with vendors to assist us in processing that information for
those purposes listed in the previous paragraph. These vendors are
required to maintain the confidentiality of the information and are
restricted from using the information for any other purpose.
Some of the information collected by Crystal Trades is data which
relates to an identifiable person ("Personal Information"). Examples
of Personal Information are names, addresses, e-mail addresses,
credit card numbers and telephone numbers. We never sell
information to third parties that could be used to specifically identify
an individual customer or group of customers. Anonymized data, with
all names, addresses and other Personal Information removed, may
be shared with third parties. Finally, we do provide Personal
Information to government agencies as required by law or regulation.
In addition to the uses of the information described in the
paragraphs above, we collect telephone numbers and e-mail
addresses in the event that we have to contact the customer, or the
shipment recipient or addressee, to resolve a question or provide
shipment status information.
Shipment Information
Information, including Personal Information, provided as part of a
shipping transaction represents a record of that business
transaction and cannot be altered after the transaction is complete.
Although our shipping vendor makes reasonable efforts to limit
access to their facilities and vehicles to authorized personnel, we are
not responsible for maintaining the confidentiality of information that
is printed and placed in plain view on a package or letter.
Security and Integrity of Information
We treat our data as assets that must be protected against loss and
unauthorized access. We employ information security techniques to
appropriately protect confidential information from unauthorized
access by users inside and outside the company. Access to
customer information is limited to those employees who have a
legitimate business need for that information.
Crystal Trades Web Sites, and their supporting systems, employ
generally accepted information security techniques such as firewalls,
access control procedures and cryptography to appropriately protect
confidential information from unauthorized access.
Retention of Customer Information
We retain information, including Personal Information, about
customers as necessary for business purposes and as required by
government regulation. For example, we retain information about
packages, including names and addresses, so that we can provide
proof of delivery information and to process claim requests. We
carefully dispose of records and delete information when retention
periods expire.
Customers are Responsible for Protecting Information and Systems
on Their Premises
Crystal Trades Web Sites
The following paragraphs describe our commitment to the protection
of Personal Information as it applies to the Crystal Trades Web Sites.
Users can visit most areas of the Crystal Trades Web Sites without
revealing who they are or providing any information about
themselves. However, some of our interactive services require that
users identify themselves in order to enable the interactive function.
We may ask users to provide some Personal Information in these
situations.
Links to Other Sites
Crystal Trades provides links to external sites as a convenience to
the user. The inclusion of any link does not imply Crystal Trades
endorsement of the external site company, its web site, or the
products and services it promotes and sells. Crystal Trades is not
responsible for the privacy practices or the content of such web sites.
Cookies
Cookies are small text files that a web site can send to a user's
browser for storage on the hard drive. Cookies can make use of the
web easier by saving and administering status, application,
preferences and other user information. Most browsers are initially
set to accept cookies but users can change the setting to refuse
cookies or to be alerted when cookies are being sent. For
instructions on how to change cookie settings, look in the Help menu
on your Internet browser.
We use cookies (sometimes in conjunction with other technology) (i)
to keep track of and administer customer status, preferences,
business information and other information provided by a user, (ii)
for security purposes, and (iii) to understand visitor usage of the
Crystal Trades Web Sites on an anonymous basis.
Other than cookies used in connection with registered users of a
Crystal Trades Web Site or used to transfer information from one
application to another on one or more of the Crystal Trades Web
Sites, information collected by cookies used in connection with the
Crystal Trades Web Sites is not used by Crystal Trades to identify an
individual. Crystal Trades cookies are placed every time a user logs
in and are available for that session only. Cookies used to transfer
information from one application to another are available only in the
session of that transfer. Other cookies are stored indefinitely on
users' hard drives.
Web Surveys
From time to time, we include survey forms on the Crystal Trades
Web Sites asking users for contact and demographic information
(such as postal code, age or size of company). We use the
responses from the surveys to better understand our customers'
needs and to create web sites that respond to their interests.
Customers may opt-out of participating in follow-up surveys. Crystal
Trades will not disclose survey response information to companies
or individuals outside Crystal Trades with two exceptions:
1. Anonymized data, with all names, addresses and other
personally identifiable information removed.
2. To vendors who are required to maintain the confidentiality of
the information and are restricted from using the information for any
purpose other than helping to provide services to Crystal Trades or
Crystal Trades customers.
IP Addresses
Crystal Trades Web Sites collect IP addresses for system
administration, security, and statistical analysis purposes. An IP
address is a number that is automatically assigned to a computer
whenever it is connected to the Internet. We log these addresses
and analyze them to understand where requests originate so that we
can provide the most efficient service, enhance security, ensure
appropriate usage and produce traffic volume statistics.
Return Policy
If you are not 100% satisfied with your purchase, you may return the
unused portion of the product within 45 days of your purchase for a
full refund of the product purchase price.
If you are not 100% satisfied with your purchase, you may return the
unused portion of the product within 45 days of your purchase for a
full refund of the product purchase price.
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Korean Ginseng
By Crystal Trades
By Crystal Trades
